Don't do that...

Our order accuracy is around 99%. Unfortunately, a couple of weeks ago, we made a mistake. Here's the e-mail we got from our friend in Morrisville, NC:

"I ordered a tee shirt for my husband at my 5 kids request.It was supposed to be a Father's Day present.I ordered it on the 16th-we knew that it would not be here on Father's Day,so finally it comes today and we are all shocked when it is the WRONG SIZE!!!!!!We ordered a Large.You sent an XL.We are very unhappy!!!!!!I want the money back that we spent on this joke.We cannot use this shirt-it is enormous!We want a full refund."

Uh, if this is the tailspin your life collapses into when receiving a wrong size, you should probably stay off the internet.

Naturally, we apologized and sent the right size immediately, because that's who we are. But really, lady? Dramatic misery is so not pretty-don't do that.